Do you accept returns?
Yes, we do accept returns providing we receive your request to do so within 14 days of delivery, after that time the product is non-returnable.
Do I pay for return postage costs?
Yes, the customer must pay for the return postage costs. If the item has arrived damaged we will send a pre-paid label via email. This can only be done if the customer provides photographic evidence of the damaged item.
When will I receive my refund?
We will process your refund as soon as we receive the returned items.
Please allow up to 21 days before reporting an item as lost.
We are unable to consider any parcels as lost before this point